Privacy Policy

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with other information in the Data Controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the GDPR).

Holly Farm Devon complies with its obligations under the GDPR by keeping personal data up to date; by storing personal data and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

• To create and manage any camping bookings you may make.
• For safety and security purposes when you’re visiting us.
• To keep you informed about news, events, activities and services organised by Holly Farm Devon.

Explicit consent from you, the “Data Subject” so that we can keep you informed about news, events, activities and services organised by Holly Farm Devon.

Your personal data will be treated as strictly confidential and will only be in order to carry out the work of Holly Farm Devon. We will only share your data with third parties with your consent.

We keep data only as long as it is needed, and current, subject to your right to have your data destroyed from our records.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which Holly Farm Devon holds about you.
• The right to request that Holly Farm Devon corrects any personal data if it is found to be inaccurate or out of date.
• The right to request your personal data is erased where it is no longer necessary for Holly Farm Devon to retain such data.
• The right to withdraw your consent to the processing at any time.
• The right, where there is a dispute in relation to the accuracy or processing of your data, to request a restriction is placed on further processing.
• The right to object to the processing of personal data (where applicable).
• The right to lodge a complaint with the Information Commissioners Office (ICO).

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

If you have any query or complaint, please, in the first instance, contact the owners of Holly Farm Devon on or by emailing .

You can contact the Information Commissioners Office (ICO) on 0303 123 1113 or on their website: https://ico.org.uk/global/contact-us/

We don’t collect any information about you whilst you’re browsing our website - we don’t use any advertising, trackers, or analytics scripts. We do however request some of your personal information, such as your name, email address, and phone number for specific purposes. This will usually be so that we can provide services to you, for example when you contact us through our “Contact Us” form or book camping with us.

We will only use this information for the purposes for which you are providing your information — we won’t use it for other purposes, such as marketing, without your explicit consent.

We use cookies on our website. More information about those can be found on our cookie information page.

We use some third-party services. We may need to provide them with your personal data to fulfil our services (in which case they act as “Data Processors”, and/or they may collect their own. The services we use are listed below. This list is subject to change, and you will be notified when this changes.

• Google reCAPTCHA v3

  We use this on any pages with user forms or where we list our contact details, to help defend us and our services against spam bots.

  Instead of “challenging” you with a checkbox or images to determine that you’re not a robot, this service runs in the background to determine how likely it is that you’re human. To do this, it collects potentially personally identifiable information, such as information about your web browser (including installed fonts and extensions, browser history, screen size, etc.) and your behaviour on the page, and sends it to Google for processing. They do not store this information, but for more information you can have a read of their Privacy Policy and Terms of Service.

• SendPulse

  We use this service to send transactional (i.e., booking confirmation) and marketing emails.

  We need to provide your name, email address, and the email contents to their servers to be able to serve you an email. Their privacy policy can be found here.

• SumUp

  We use this service to handle payments on our website, over the phone, or in person.

  When making a payment on our website, we provide SumUp with your email address as the payer of a transaction. When making a payment outside of our website, the information we provide to SumUp may vary, so please enquire at the time if you have any queries.